Your data, handled with care
This policy explains what information we collect, how we use it, and the controls you have over your personal data.
Last updated: 22 May 2026
1. Information we collect
We collect information you provide directly: name, email, phone, PAN, Aadhaar, financial documents (Form 16, bank statements, investment proofs), and any other details required to file your Income Tax Return.
We also collect technical information automatically: IP address, device type, browser, and pages visited, to keep our service secure and improve performance.
2. How we use your information
Your information is used solely to prepare, review, and file your Income Tax Return, to communicate with you about your filing, and to comply with applicable law.
We will never sell your data, share it with advertisers, or use it for any purpose unrelated to your filing without your explicit consent.
3. Who can access your data
Access is restricted to the Chartered Accountant assigned to your case and a limited number of authorised support staff bound by confidentiality agreements.
We share information with the Income Tax Department only as part of filing your return, and with payment partners (e.g. Razorpay) only to process your payment.
4. Data security
All data is encrypted in transit (TLS 1.2+) and at rest. Documents are stored on industry-grade cloud storage with strict access controls.
We maintain audit logs of who accesses your data and when, and review them regularly.
5. Data retention
We retain your data for the period required by Indian tax law (typically 7 years) so that we can support audits, rectifications, and refund queries.
You may request deletion of your data at any time, subject to applicable legal retention requirements.
6. Your rights
You have the right to access the personal data we hold about you, to correct it if it is inaccurate, and to request a copy in a portable format.
You may also withdraw consent and request deletion, subject to legal retention requirements. Contact us at support@itreturnfiling.com to exercise any of these rights.
7. Cookies
We use only essential cookies required to keep you logged in and to remember your preferences. We do not use third-party advertising cookies.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be notified by email or via a banner on the dashboard. Your continued use of the service after a change indicates acceptance.
9. Contact us
Questions or requests about this Privacy Policy? Email us at support@itreturnfiling.com or use the contact form at our Contact Us page.